State Farm® Insurance Agent Joe Fagan

"Kim does an excellent job she goes above and beyond to help you out!"

"Kim was amazing at helping me get on my own insurance plan & answered all my questions. Super kind, helpful and very quick on a response! Highly recommend State Farm & reaching out to Kim for all insurance needs!"

"Really nice people who know their stuff and are willing to take the time to explain. I highly recommend."

"I wish I would’ve found State Farm sooner. Kimberley did an AMAZING job working on getting me an auto, renters, and a motorcycle policy. All 3 policy’s ended up being much cheaper than my previous policy’s from another insurance company. If I could I would get 10 out of 5 stars. If you need any policy’s they will find the best one for you hands down."

"Love my state farm ins 😍 Been with them for 5plus yrs Never going anywhere else Thank you so much for everything yall have done for my family."

"I called in today looking for a quote for auto insurance and was connected to Riley who understood what I needed and connected me instantly to Kim and she help me find a quote for my auto insurance and she help give me all discounts that she could apply to my rate. Very nice people would recommend 5 stars."

"I was really struggling finding the right insurance. The quotes I was receiving were astronomical and I was feeling so defeated. Then I spoke with Kimberly, not only was she able to find me a quote affordable, she made me feel so supported as if I’ve know her my whole life. In the many insurance companies I contacted, I was just a number, Kimberly was genuine, honest, efficient but truly one of the biggest hearts and made me feel valued not only as a customer but part of the State Farm family. Kimberly I’m humbled by your dedication and thank you for being such as blessed soul. Go no where else, State Farm has your back!!!"

"Kim was awesome efficient and very informative I really appreciate her service"

"I wish I could give this place more than 5 stars. Please do yourself a favor and go see Kim. Truly one of the most kindhearted, helpful, and selfless people I have ever met and such a joy to work with. She saved me $250 MONTHLY when I switched from progressive. Now I’m no corporate shill, however I AM a lover of really awesome people, and Joe Fagan is the place to go for anything with the word “insurance” in it. Kim got me set up over a half an hour long phone call and then I went in to the building to finish up because I wanted to meet the team. Kim saved me well over $2k this year. She truly worked hard and did everything she could (even stayed late) to get my rates cheaper while retaining really great coverage. I mean, we started talking about reading books and I mentioned that my girlfriend loves reading and Kim took the time out of her day to write a list of book recommendations for her. Are you kidding me? You won’t find that service anywhere else nowadays. So save yourself the time and effort and go see Kim at Joe Fagan State Farm. (I don’t ever write reviews for things, this is real! lol)"

"Kim was absolutely amazing!! She walked me through some options and found the best price for me for my auto insurance. She was easy to talk too and helped me through the process. Most companies don’t seem to want to help like she did. Thank you Kim for saving me some money with my auto and being so kind."

"I obtained my insurance policies with Kim. She was excellent! She saved me alot of money. She was extremely helpful, very friendly, overall great customer service.I highly recommend this agency for all insurance needs! Rebecca Smotherman"

"Was pumped to switch to State Farm and work with Kim. Once you get passed working with Kim, the service goes down hill unfortunately. Really disappointed with how situations are being handled in the office and being told not even Joe Fagan can do anything to help or make it right (premium overcharged for a year because discounts that I should be getting “fell off” and no one knows why, taking several months to process QHC causing premium to go up almost double, reaching out for docs already provided, lack of communication and direct answers). Editing based on the comment below: they did not bring it up to my attention. We went A whole year and it only was looked into because we asked for a breakdown. Your office missed this."

"Kim was more then helpful, she helped me get my insurance down more then 60% of what I was paying somewhere else. I highly recommend using someone from this branch"

"Jennifer, at Joe Fagan State Farm in Waterford, Michigan really exceeded our expectations and not only was she very professional. She was also very knowledgeable. We will be referring Joe Fagan, State Farm to friends and family"

"Ethan with Joe Fagan State Farm in Waterford reached out and really helped us out! Much better coverage, more coverage for a fraction of the cost! Worked through all the switching over kinks, he was very paitent and very helpful throughout the whole process! So glad we made the switch!!"

"Couldn’t be any happier! I worked with Kim who was extremely helpful, professional and very quick to respond. She went above and beyond to make sure I was satisfied and was able to get me the best insurance rate possible, even with all the competitors out there it was a very easy switch for me. Overall I’m Extremely satisfied with my experience at Joe Fagan State Farm and will recommend everyone to go here!!"

"Kim was very quick and helpful in setting up our HOA account for the new year. I would definitely recommend this State Farm office to handle your insurance needs."

"Kim was great i give her 10 of 10 for her great customer service"

"Kim K. was very helpful and offered several alternative coverage options and costs. I look forward to working with Joe Fagan’s team."

"With all the confusion and online misinformation out there these days about insurance it’s nice to be able to talk with a local agent to clear the air. Recommended by the Waterford Community Coalition the Joe Fagan Insurance agency along with agent Kim Kellam was a pleasure to talk to and get my insurance needs straightened out after a 40% increase from another insurance company. If you are looking to explore your insurance options don’t fill in an online form and get bombarded with emails from 50 different insurance agents give them call and you will get direct straight forward answers you all your insurance questions. A+."

"I spoke with a rep from Joe Fagan's office today, and saved 400$ this year. I like these kinds of calls. Thanks, and recommended. Classy office."

"For a first time home buyer, Kim made the process of getting auto and homeowners insurance very straightforward and easy to understand. Highly recommend her, and Joe Fagan Statefarm!"

"I switched my insurance this year to state farm and I have been extremely happy with the care and service that I have received. Kim has helped me walk through my policy on multiple occasions and has been able to answer all my questions. Extremely friendly and helpful staff ready to assist you whatever your needs may be."

"Fantastic experience and great rates. Real review, not a robot!"

"So far the best quotes I can find anywhere. No problems with claims. Quick to settle and get you back on the road."